Optimizing Space to Eliminate Waste
   
 

In a robust economy or in an economic down turn, eliminating waste is always a positive thing.  It is good for the people, the planet, and it is the fastest way to improve the bottom line.  One of most efficient methods to eliminate waste is to maximize utilization of space.

   
 

CenterCore has pioneered the practice of designing furniture systems for efficient utilization of infrastructure. Saving customers from excessive expenditures and costly budget over runs that are common with inefficient floor plan utilization is only one outcome.  CenterCore’s, “Core,” design premise provides an efficient, ergonomic, and environmentally sustainable way of eliminating waste though spatial optimization.  Additionally, our products enhance productivity, deliver comfortable work spaces for people and… increase the bottom line.

   

Frontier Communications worked with CenterCore to outfit their call center in Deland Florida. After the Verizon Wireless acquisition they needed to expand space quickly to capture new revenue that would be lost otherwise. They selected:CenterCore Pod (six - one-wing station cluster) and Pod 4-plus-1 cluster (4 Stations and a manager’s station
 
 
Comparison
Originally they used linear call center furniture in one area of the facility. In other areas they had CenterCore Pods and 4-plus-1’s.  When compared side by side the CenterCore product was a better choice in terms of space savings, durability, ergonomics, functionality and value. We didn’t have to sell our products, they sold themselves.
 

Customization
CenterCore’s experienced design team worked with Frontier Communications architects and property management to customize CenterCore’s pod product to maximize use of their existing space to avoid costly and time consuming new construction.  CenterCore then deployed it’s in house installation team to ensure that the install was done efficiently in response to a challenging time line. The new call center was able to begin operating quickly. The company minimized any potential revenue losses.  

In this customer example, CenterCore’s flexible and rapid customization capabilities provided the customer with a measurable advantage in cost and manufacturing time.  Our manufacturing and engineering process is designed to be flexible and robust – permitting customization to be accomplished without added cost.  We are able to provide solutions to answer almost any floor requirements without up-charges. Value is a composite of experienced service, product quality and dynamic manufacturing capabilities.

   

Contact Service Centers Moving Forward
Business analysts predict a significant surge in the return of overseas outsourced contact center service centers to the United States. The loss in customer care and perceived savings from overseas outsourcing were just not there. Additionally, the perceived benefit to recto-linear systems was miscalculated in comparison with cluster furniture system benefits. CenterCore has been identified as a preferred provider by several professional services firms that are handling relocations.